Terms of service

OVERVIEW

Welcome to Shimora. The terms “we,” “us,” and “our” refer to Shimora.

Shimora operates this store and website, including all information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Shimora uses Shopify technology to deliver the Services.

These Terms of Service, along with all policies referenced herein (the “Terms”), describe your rights and responsibilities when using the Services.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

SECTION 1: ACCESS AND ACCOUNT

By accepting these Terms, you confirm that you are of legal age in your country or have parental consent.

You agree to provide accurate, current, and complete information when placing an order or using our Services.

You are responsible for maintaining the security of your account and all activity under it.

SECTION 2: OUR PRODUCTS

We strive to display our products as accurately as possible. However, slight variations in color, transparency, or appearance may occur depending on your device screen or lighting.

Product images may include styling or models for illustrative purposes.

SECTION 3: PRODUCT USE

Our shower shields are single-use products designed to help deflect water away from the eye area during showering or hair washing.

Please use them as directed: apply to a clean, dry forehead, press firmly, and remove gently after use.

Do not apply the shield to broken, irritated, or sensitive skin. Discontinue use if irritation occurs.

Results may vary depending on use, water pressure, and individual circumstances. We are not responsible for damage to lash extensions, brow treatments, or cosmetics resulting from improper use.

SECTION 4: PRICING AND BILLING

All prices are subject to change without notice.

Promotions and discounts are valid for a limited time and may be modified or ended at any time.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.

SECTION 5: SHIPPING AND DELIVERY

Orders are processed within 1–3 business days and are typically delivered within 4–8 business days.

All delivery times are estimates and not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, or other external factors.

Risk transfers to the customer once the order is delivered to the shipping address provided.

SECTION 6: RETURNS & REFUNDS

All orders are covered by our 90-Day Money-Back Guarantee.

If you are not satisfied with your purchase, or if your item arrives damaged, defective, or incorrect, you may request a refund within 90 days of delivery.

Requests are reviewed case by case. In most cases, you will not need to return the product.

For full details, please see our Refund Policy.

SECTION 7: ORDER CANCELLATIONS

You may cancel your order as long as it has not yet been handed over to the shipping carrier.

To cancel or modify your order, contact us as soon as possible after purchase. Once your order has shipped, it can no longer be canceled, but it remains covered by our 90-Day Money-Back Guarantee.

SECTION 8: INTELLECTUAL PROPERTY

All content on this website, including images, text, logos, and design, is the property of Shimora and protected by intellectual property laws.

You may not use, reproduce, or distribute any content without permission.

SECTION 9: THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links. These are provided “as is,” and we are not responsible for their content or performance.

SECTION 10: SHOPIFY RELATIONSHIP

Our store is powered by Shopify. All transactions are between you and Shimora.

Shopify is not responsible for any issues related to your purchase.

SECTION 11: PRIVACY

Your personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy.

SECTION 12: USER CONTENT

Any reviews, photos, videos, or other content you submit may be used by us for marketing or promotional purposes.

You agree not to submit false, misleading, or inappropriate content.

SECTION 13: LIMITATION OF LIABILITY

We are not liable for any damages beyond what is required by law.

SECTION 14: GOVERNING LAW

These Terms are governed by the laws of Spain.

SECTION 15: CONTACT

For any questions regarding these Terms, contact us at:

Shimora
📧 spherefantasy@gmail.com
🌐 www.shimora.co